Company : CMS InfoSystem
Website : www.cmsinstitute.co.in
Job Role : Customer Relation Executive
Eligibility : Any Graduate/PG
Experience : 0 - 3 Years
Job Location :Mumbai
Walk-In Date :19 & 20 Nov 2015
Walk-In Time :11:00 AM - 05:00 PM
Company Profile:
As one of India’s top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing. CMS IT Services (A Blackstone Portfolio Company) provides new, cost effective and cutting edge IT infrastructure solutions that are reliable, resilient and responsive. We have extensive experience in managing complex IT implementation projects and integration of emerging technologies in a dynamic environment. CMS Managed IT Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS' Product Support Services includes superior technical support with access to certified skilled expertise, secure processes and innovative technology support solutions. CMS’s IT Support Services ensures that the functioning of your systems is optimized with end user support and data center management. CMS’s System Integration Services includes cutting edge solutions to install and integrate hardware and software to manage complex IT implementation projects successfully. CMS partners with leading IT vendors such as IBM, HP, 3Com, Oracle, Acer, Lexmark and Oce, to ensure that clients benefit from the latest cutting-edge technology.
Job Description:
1. Overall Accountable for Client Management.
2. Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms.
3. Maintaining cordial relations with customers to sustain of the profitability in the business.
4. Building & maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm, and ensuring retention of business.
5. Analyzing of all operational problems, customer complaints and take preventive and corrective actions to resolve the same.
6. Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information.
7. Visit the Key customers.
8. Maintaining daily MIS, Records and Documentation pertaining to Key accounts.
Desired Profile:
- Candidate should be graduate, MBA's can be preferred.
- Candidate should have good communication & Interpersonal skill.
- Candidate should have good knowledge of Microsoft Office.
- Confident enough to interact with HNI customers.
Venue Details:
CMS Info Systems Ltd,
6th Floor, Tower No. - 10,
CBD Belapur Railway Station Complex,
Navi Mumbai. -
0 comments:
Post a Comment