Tata Communications Freshers Recruitment
| Company Name | Tata Communications |
| Company Website | www.tatacommunications.com |
| Experience | 1-3 years |
| Salary | Not Mentioned |
| Qualification | B.E/B.Tech |
| Job Role | Customer Service Executive – Service Assurance |
| Skills | Communication Skill |
| JOB Location | Pune |
| Job Type | Apply |
| Last Date to Apply | ASAP |
About Company:
Tata Communications is a global company with its roots in the emerging markets. Headquartered in Mumbai and Singapore, it has more than 8,000 employees across 38 countries. The $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata group.
Description :
- Voice complaint troubleshooting & resolution with help of various telecom tools
- Network Monitoring and analysis
- Proactive network alarm analysis and reporting
- Co-ordination with various internal stake holders and as well external international customers for problem resolution
- Escalation/incident handling and management from service assurance perspective till the closure of incident
- Initiate and participate in various CSAT activities
Eligibility Criteria for Tata Communications Freshers Recruitment :
- Candidates should possess B.E ( EXTC /IT) from recognized university
- Knowledge of TDM /Voip technologies
- Switching , Transmission , IP knowledge
- Hands on switch experience preferably Sonus
- Protocol : SS7 , SIP
- Complaint Management , 24*7 NOC operations
Apply Link: Click here to Apply now
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