Company :
Deloitte Global Services Ltd
Website :
www.deloitte.com
Job Role :
Associate/Analyst
Eligibility :
Any Graduate
Experience :
1 - 5 Years
Job Location :
Hyderabad -
Company Profile :
Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
Job Description:
· The ability to diagnose and troubleshoot computer hardware and software problems.
· Knowledgeable about computer virus and associated software used for diagnosis and removal.
· Troubleshooting printing issues.
· Proper closure and/or escalation of tickets in a timely manner in accordance with the SLA guidelines.
· Stay informed of ongoing issues and changes in the environment by monitoring email and other communication methods.
· Flexibility in accepting different shift timings since the ISS Technology operates 24x7x365.
· Avoiding unscheduled time offs, as this would have major impact on our business. Excessive use of taking un approved leaves fwould lead to disciplinary action.
· Excellent written, verbal, listening, analytical, and communications skills.
· Easily grasp and communicate complex ideas.
· High organization skills.
· Expert problem solver. Finding simple answers to complex questions or problems.
· Knowledge of MS Office 2003‑2007 including Outlook.
· Knowledgeable about computer virus and associated software used for diagnosis and removal.
· Troubleshooting printing issues.
· Proper closure and/or escalation of tickets in a timely manner in accordance with the SLA guidelines.
· Stay informed of ongoing issues and changes in the environment by monitoring email and other communication methods.
· Flexibility in accepting different shift timings since the ISS Technology operates 24x7x365.
· Avoiding unscheduled time offs, as this would have major impact on our business. Excessive use of taking un approved leaves fwould lead to disciplinary action.
· Excellent written, verbal, listening, analytical, and communications skills.
· Easily grasp and communicate complex ideas.
· High organization skills.
· Expert problem solver. Finding simple answers to complex questions or problems.
· Knowledge of MS Office 2003‑2007 including Outlook.
Technical Skills:
· Hardware & Software related issues of a laptops and desktops.
· Operating System ( XP, Vista, W7).
· LAN And WAN.
· Printers.
· Black Berry , PDA, Air cards, Outlook.
· Operating System ( XP, Vista, W7).
· LAN And WAN.
· Printers.
· Black Berry , PDA, Air cards, Outlook.
0 comments:
Post a Comment