Company : Accenture
Website : www.accenture.com
Job Role : Associate/Senior Associate
Eligibility : Any Graduate
Experience : 1 - 5 Years
Job Location : Hyderabad
Walk-In Date : 30 & 31 May 2017
Walk-In Time : 10:00 AM - 03:00 PM
Company Profile:
Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012.
Job Description:
Primary responsibility is to support premium customers over call/email/chat on their subscribed products/services.
Skills:
Should have 1 to 5 years of experience in technical - customer service profile (Voice/Semi-Voice/non-voice).
Should have experience of working in an international B2C environment.
Should have experience of working under performance metrics/parameters.
Should possess Excellent Communication skills.
Should be open to work in 24*7 shift ( only night shifts ).
Should be good with the troubleshooting of electronic gadgets ( mobiles, tablets, laptops etc).
Aptitude to learn new changes in the process quickly.
Experience with prioritizing multiple tasks in a fast paced and ambiguous environment.
Venue Details:
Accenture Solutions P Ltd,
Mantri Cosmos, ISB Road,
Financial District, Hyderabad 500032.
Contact Person:
Swetha -
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