Company :
IBM
Website :
www.ibm.com
Job Role :
Technical Support Associate
Eligibility :
Bachelor's Degree/Diploma
Experience :
0 - 4 Years
Job Location :
Bang/Hyderabad
Walk-In Date :
02 June - 05 June 2015
Walk-In Time :
12:00 PM - 03:00 PM
Company Profile:
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.
Job Description:
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Shifts will be 24x7 in nature and can vary depending on geographies supported.
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Venue Details:
Bangalore:IBM India Pvt. Ltd,
D Block, Embassy Golf Links,
Kormangala - Indiranagar Ring Road,
Bangalore 560071.
Hyderabad:
IBM India Pvt. Ltd,
3B, Mindspace, Madhapur,
Hitech City, Hyderabad,
Andhra Pradesh 500081.
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