Company : HCL
Job Role : Associate/Senior Associate
Eligibility : Any Graduate
Experience : 0 - 3 Years
Job Location : Chennai
Walk-In Date : 13 Nov - 15 Nov 2015
Walk-In Time : 09:00 AM
Company Profile:
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). The 37 year old Enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 90,000 professionals from diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
Job Description:
For Voice (AR Calling):
To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
For Data process:
Perform Demographics & Order Entry.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.
Skills:
Excellent Communication Skills with neutral accent mandatory for all Voice LOBs.
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM).
Experience in Healthcare domain will be an added advantage.
Venue Details:
HCL BSERV, 1st floor,
Navins WSS Towers, Pudupet, Chennai-02.
LANDMARK: Near Casino Theatre.
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