Company :Cvent India Pvt. Ltd.
Website :www.cvent.com
Job Role :Associate/Senior Associate
Eligibility :Any Graduate
Experience :1 - 5 Years
Job Location :Gurgaon
Walk-In Date :03 & 04 Sep 2016
Walk-In Time :11:00 AM - 04:00 PM
Company Profile:
Cvent is a leading global SOFTWARE-AS-A-SERVICE company for the meetings and hospitality industries. Cvent has evolved as a CUSTOMER CENTRIC organization since its beginning in 1999. Today, it is a global company with $1 billion+ market cap and more than 166,000 active users.While we have come a long way since our beginning, we still have the excitement of a startup with YOUNG, VIBRANT teams that are capable of doing INCREDIBLE things. Our TRANSPARENT WORK CULTURE and ENTREPRENEURIAL THINKING ensure SMART GROWTH for all.
Job Description:
Support clients over the phone and email by answering their product questions and offering technical assistance.
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent's marketing engine.
Gather client requirements for future releases of the product.
Gather client requirements and implement them in Cvents event management software.
Communicate with the client and review the initial implementation with them and make required changes.
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals.
Document all communication with the client in Cvent's CRM software.
Job Responsibilities:
For purpose of identification, you would need to show some ID proof (ID card/ Driving License/ Business card etc.).
If you are coming from Delhi on NH8 (National Highway # 8) towards Gurgaon, take the left after the DLF Gateway Tower (Ship Building).
Drive straight for about 200m and turn left as soon as you cross the Ericsson building.
On entering the compound, let the guards at the gate know that you have an appointment at Cvent.
If you are driving, you will have to park at the paid-parking area available close to the Ericsson building.
If you are coming to Gurgaon on the metro, deboard at the Sikandarpur Metro Station and take either public transport to Building 14 DLF Cyber City or the Rapid Metro and deboard at the Phase 3 Metro Station.
Candidate Profile:
Excellent communication skills (verbal and written).
High comfort level in using online software products.
Must be articulate, organized, detail-oriented and have the ability to multi-task.
Quick learner, with a positive attitude and ability to work well within a team.
Venue Details:
Cvent India Pvt. Ltd.,
19th Floor, Building # 14,
Tower C, DLF Cyber City,
Phase-2, Gurgaon - 122002.
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