Website :www.eclerx.com
Job Role :Junior Analyst/Analyst
Eligibility :Any Graduate/PG (Except M.Tech)
Experience :0 - 2 Years
Job Location :Chandigarh
Walk-In Date :14 Sep - 18 Sep 2016
Walk-In Time :12:00 PM - 05:00 PM
Company Profile:
eClerx provides critical business operations services to more than 50 global Fortune 500 clients, including many of the world’s leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India’s first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India.
Job Description:
Reading Operator comments.
Checking service status of account in diagnostic tools.
Understanding of web technologies and cable setup.
Troubleshooting of technical issues related to modems & Routers.
Effective communication and close looping with client in case of observation.
Updating status in internal as well as client tools.
Basic Knowledge of Hardware (Modems , Routers and Troubleshooting).
Skills:
Ability to quickly and efficiently assimilate process knowledge.
Must be reliable in terms of attendance and timing.
Exhibit patience and ability to explain/help team members.
Good team player with analytical skills and high energy levels.
Excellent communication and interpersonal skills.
Professional in conduct/behavior, appearance, and communication.
Venue Details:
DLF Building, Tower A,
1st Floor, IT Park,
Chandigarh.
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